Information We Collect

Running a language school means we need certain information to provide our services properly. Here's what we gather and why it matters.

Personal Information You Provide

When you register for courses or contact us, we collect basic details that help us serve you better:

• Your full name and contact details (email address, phone number)
• Mailing address for sending course materials or certificates
• Age and educational background to place you in the right level
• Payment information when you enroll in paid programs
• Emergency contact details for student safety

Information Collected Automatically

Our website collects some technical data to function properly and improve your experience:

• Device information and browser type
• IP address and general location data
• Pages visited and time spent on our site
• Referring website or search terms used to find us

How We Use Your Information

We're not in the business of selling your data. Everything we collect serves a specific purpose related to delivering quality English language education.

We also analyze website usage patterns to understand which resources students find most helpful. This might lead us to create more of what works and adjust what doesn't.

Data Sharing and Third Parties

Your information stays with us in most cases. But running a school sometimes requires working with external services:

We don't sell or rent your personal information to anyone. Period. If we ever need to share data beyond what's listed here, we'll ask for your explicit permission first.

Your Rights and Control

This is your data. You should have control over it. Here's what you can do:

To exercise any of these rights, send us an email or visit our office. We'll respond within 7 business days and complete your request as soon as possible.

Data Security and Protection

We take security seriously because trust matters. Our systems use multiple layers of protection:

• All sensitive data is encrypted both in transit and at rest
• Access to student records is restricted to authorized staff only
• Regular security audits and system updates to address vulnerabilities
• Secure backup systems to prevent data loss
• Staff training on data protection and privacy best practices

But let's be honest. No system is 100% secure. While we do everything reasonable to protect your information, we can't guarantee absolute security. If we ever experience a data breach that affects you, we'll notify you immediately and explain what happened.

Data Retention

We don't keep your information forever. Different types of data have different retention periods based on legal requirements and practical needs:

After these periods, we securely delete or anonymize your data. If you'd like something removed earlier, just ask.

Cookies and Tracking

Our website uses cookies to function properly and remember your preferences. Most are essential for basic functionality.

Essential Cookies

These make the website work. They remember your login status and course selections. You can't disable these without breaking core functionality.

Analytics Cookies

We use these to understand which pages are most useful and where students struggle. The data is anonymized and helps us improve the site. You can opt out through your browser settings.

Preference Cookies

These remember your language settings and display preferences. They make your experience more convenient but aren't strictly necessary.

Children's Privacy

We offer programs for younger learners. When students under 18 enroll, we require parental consent and contact information. Parents can access their child's records and request changes anytime.

We collect only what's necessary for course administration and never use children's data for marketing without explicit parental permission.

Changes to This Policy

We'll update this policy occasionally as our services evolve or regulations change. When we make significant changes, we'll notify current students by email and post the updated version here with a new date.

Minor clarifications or formatting updates won't trigger notifications, but we'll always keep the latest version accessible on our website.

Legal Compliance

BridgeDataNet operates in accordance with Cambodian data protection regulations and relevant national laws. We comply with lawful requests from government authorities when required, but we'll notify affected individuals unless legally prohibited from doing so.

If you believe we've mishandled your personal information, you have the right to file a complaint with relevant Cambodian regulatory authorities.